| |
| |
 |
|
| |
Since 1988, IEX has delivered powerful,
flexible, and integrated solutions to meet the
ongoing needs of managing today’s, as well
as tomorrow’s, contact centre. IEX is committed
to providing quality products to manage the workforce,
information flow, and customer contact networks.
IEX’s TotalView Workforce Management
solution currently manages over 755,000 agents
at over 2,700 sites worldwide, spanning nearly
every contact centre environment and industry.
IEX is well known for efficient, robust contact
centre solutions, and currently holds numerous
patents on contact centre technology, with several
pending. IEX has partnered with leading contact
centre vendors to ensure that contact centres
can leverage their existing and new technology
to gain the greatest bottom-line results from
IEX solutions.
IEX is a wholly owned subsidiary of Tekelec.
Tekelec is a leading developer of telecommunications
signaling infrastructure, soft switches, diagnostic
solutions, and service applications.
Click
here to visit IEX’s web site
|
|
| |
|
|
|
|
| |
| |
| |
|
