Wednesday January 25, 2012 - Western Financial selects Xentrax to deploy IEX Workforce Management at its Winnipeg Contact Centre Operationsoin :: Tuesday December 13, 2011 – Autonomy positioned in Leaders Quadrant of the 2011 Magic Quadrant for Enterprise Information Archiving :: Friday December 2, 2011 - NICE to Acquire Merced Systems, the Leader of Service and Sales Performance Management Solutions ::

XENTRAX Customer Interaction Solutions

Welcome to XENTRAX
A singular passion and commitment to Workforce Management, Call Recording, Quality/Performance Management and Customer Interaction Analytics solutions, specially designed for the Contact Centre.

Our Expertise
Since 1985, Xentrax has been offering a uniquely focused alternative within the Canadian Marketplace with the most skilled professionals in the industry. Xentrax customizes your solution and ensures that the deployment seamlessly integrates to your existing platforms and technologies, providing the most optimal return on investment.

Our Solutions
Xentrax has chosen solutions best suited for the unique applications and specific requirements of our Canadian customers. Xentrax partners with contact centre and customer interaction software developers that have a track record of success and innovation and are strongly committed to the Canadian Marketplace.

Our Passion
Xentrax delivers what is right for you. For over 25 years our certified Project Managers, Trainers and Technicians, combined with our Service and Support Team, have shared a passion for customer satisfaction. Our long-standing customer relationships are a testimonial
to our success.