History of Xentrax
Xentrax is founded; providing hosted telecom management services.
Xentrax’s business model moves from a hosted service to providing customer premise based offerings.
Xentrax is acquired by Troy.
Xentrax enters the contact centre industry and partners with Telecorp Products Inc. to provide Windows based historical and real time call centre reporting for Nortel and Avaya ACDs.
Xentrax focuses its efforts and product portfolio on the contact centre industry.
Xentrax expands its presence in the contact centre; partneris with Teknekron Infoswitch Corporation TIC), becoming TIC’s first global channel for its AutoQuality and P&Q Review call recording and quality management software suite for call centres.
Xentrax partners with IEX Corporation becoming IEX distribution channel for the TotalView Workforce Management software solution for call centres.
Troy acquires Telecorp Products Inc.
Troy merges with Mettoni Group
New Company goes public, listed on FTSE.
Xentrax is acquired by Private Investors.