| 1985 |
Xentrax is founded; providing hosted telecom management services. |
| 1988 |
Xentrax’s business model moves from a hosted service to providing customer premise based offerings. |
| 1989 |
Xentrax is acquired by Troy. |
| 1991 |
Xentrax enters the contact centre industry and partners with Telecorp Products Inc. to provide Windows based historical and real time call centre reporting for Nortel and Avaya ACDs. |
| 1994 |
Xentrax focuses its efforts and product portfolio on the contact centre industry. |
| 1995 |
Xentrax expands its presence in the contact centre; partneris with Teknekron Infoswitch Corporation TIC), becoming TIC’s first global channel for its AutoQuality and P&Q Review call recording and quality management software suite for call centres. |
| 1996 |
Xentrax partners with IEX Corporation becoming IEX distribution channel for the TotalView Workforce Management software solution for call centres. |
| 1998 |
Troy acquires Telecorp Products Inc. |
| 1999 |
Troy merges with Mettoni Group. |
| 2000 |
New Company goes public, listed on FTSE. |
| 2004 |
Xentrax is acquired by Private Investors. |
