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  Xentrax is a pioneer in offering innovative Contact Centre Software solutions to the Canadian Marketplace…we were the first independent solutions integrator of Contact Centre Workforce Optimization solutions in Canada and since our inception in 1986 we have developed a compelling client list that includes some of Canada’s more dynamic and service driven companies.  
       
  Our singular focus and specialized expertise in delivering best in breed contact centre software solutions, combined with our unparalleled customer service has served to elevate our customer’s successes through Contact Centre performance.

Xentrax is a full service organization providing sales, project management, product training, professional services, implementation services as well as on-going product support.

Xentrax has strategically partnered itself with market leading application developers in the fields of Unified (inbound/outbound) Contact Centre Platform Solutions as well as Workforce Optimization Applications.

 
 
Our innovative solutions include:
       
  Concerto EnsemblePro
 
       
  etalk Qfiniti Performance Management
 
       
  IEX TotalView Workforce Management  

 

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