What makes Xentrax the Expert?
Founded in 1985, Xentrax is unique in that we are the only Canadian based company singularly focused on contact centre workforce optimization and customer interaction solutions. Our certified Project Managers, Trainers and Technicians, combined with our Service and Support Team, are the most skilled professionals in the industry.
What does it mean to you?
Xentrax customizes your solution to ensure that the deployment seamlessly integrates to your existing platforms and technologies, providing the most optimal return on investment.
As your trusted advisors, Xentrax will work with your team to ensure the system is fully adopted to achieve measurable productivity improvement, enhance your customers’ experience, while reducing operational costs.
How can our Experts help you?
Working as an extension of your business, let Xentrax’s expertise, focus and passion build the right solution to develop and achieve your business critical objectives. Xentrax can provide on-site operations reviews to identify any areas of improvement in your contact centre operations and customer interactions. By educating you and your team on the various alternatives, Xentrax will help you make the best decisions and eliminate surprises. Our experts ensure that the right solution for you is deployed and that it is properly maintained and supported over the life of the system.