Welcome to XENTRAX
A singular passion and commitment to Workforce Management, Call Recording, Quality/Performance Management and Customer Interaction Analytics solutions, specially designed for the Contact Centre.
Since 1985, Xentrax has been offering a uniquely focused alternative in the North American Marketplace with the most skilled professionals in the industry. Xentrax customizes your solution and ensures that the deployment seamlessly integrates to your existing platforms and technologies, providing the most optimal return on investment.
Xentrax has chosen solutions best suited for the unique applications and specific requirements of our customers. Xentrax partners with contact centre and customer interaction software developers that have a customer proven track record of success and innovation and that are strongly committed to our customers’ success.
Xentrax delivers what is right for you. For over 25 years our certified Project Managers, Trainers and Technicians, combined with our Service and Support Team, have shared a passion for customer satisfaction. Our long-standing customer relationships are a testimonial to our success.